Frequently Asked Questions
Find clear answers about our Digital Literacy Program, registration, eligibility, schedules, and how to get started.
General Program Information
What is the program?
The Digital Literacy Program is a free educational initiative designed to help adults develop essential technology skills for everyday life.
What does the program teach?
It covers basic computer use, email, internet navigation, online safety, video calls, and how to use common digital tools and platforms.
Who offers the program?
The program is offered by Nube, an organization committed to expanding access to digital education and supporting the community.
What is the purpose of the program?
Its purpose is to reduce the digital gap by providing accessible training that helps people become more confident, independent, and prepared to succeed in today’s digital world.
Cost & Eligibility
Is the program free?
Yes, the program is completely free for all participants.
Who can apply?
Anyone over the age of 18 who is interested in improving their digital skills is welcome to apply. No prior experience is required.
Are there location requirements?
Yes, classes are currently available for California residents. In-person sessions may depend on your area, while online options are also offered to reach more participants.
Is there a selection process?
Spots are limited, with a maximum of 25 participants per class. Registration is reviewed on a first-come, first-served basis.
Format & Schedule
What days are classes offered?
Classes are scheduled on select weekdays, depending on availability. Specific days will be shared after registration.
What time are the classes?
Sessions are held in the evenings, after work hours, to make it easier for participants to attend.
How long is the program?
The program lasts a total of 8 hours, divided into 2-hour sessions over a few days.
What format is available?
The program is offered in person, online, or in a hybrid format, depending on availability.
Registration / Process
How do I start the process?
You can get started by visiting the Contact page and filling out the general contact form. You can also call our call center for direct assistance.
Can I contact someone directly?
Yes, you can reach out to our call center if you prefer immediate assistance or have questions before getting started.
What happens after I submit my information?
Our team will review your information and contact you within 24–48 hours with the next steps, available class options, and additional details.
Is my spot guaranteed after registering?
Spots are limited, so submitting the form allows us to check availability and guide you through securing a place in the next available class.
Incentives / Chromebook
Do participants receive a Chromebook?
Yes, participants who successfully complete the program may receive a Chromebook as an incentive to support continued learning.
Who can receive it?
The Chromebook is available to participants who are officially enrolled and complete all required sessions of the program.
What are the conditions to receive it?
Participants must attend the full 8-hour program, actively participate, and complete any required activities.
Do participants receive a certificate?
Yes. Participants who complete the program receive a certificate recognizing their digital skills.
Still have questions or ready to get started?
Visit our Contact page and take the next step today.
